Frequently Asked Questions
How far in advance should I book?
We recommend booking at least 72 hours in advance for standard treatments and one week in advance for experiences involving a jacuzzi.
How can I book using a gift card?
The recipient must contact Slow Bali Spa to schedule their appointment: Phone: +34 937 81 78 76
Can I modify or cancel a reservation?
Yes. To change or cancel a booking, you must notify us with:
- 24 hours’ notice for individual and couples bookings.
- 48 hours’ notice for groups of more than 4 people.
Which days is the spa open?
The spa is open every day, including public holidays, except:
- December 25
- January 1
When should I arrive?
Arriving about 10–15 minutes early allows you to slow down, change your surroundings, and start unwinding before your massage. Every minute of calm adds to the experience.
What do I need to present on the day of the appointment?
You must present the gift card on the day of the treatment.
Without presenting the voucher, the service cannot be provided.
Should I bring anything special, such as a swimsuit?
Yes. It is necessary to bring your own swimsuit to access the spa facilities.
Does the spa have showers and changing rooms?
Yes. We have private areas to change and shower, ensuring comfort and privacy before and after the treatment.
Can I choose the oil during the massage?
We have almond oil and neutral oil for people with allergies. For aromatic massages, you can choose essences such as eucalyptus, lavender, and cinnamon.
Is the spa responsible for my personal belongings?
The company is not responsible for personal items forgotten on our premises. Please check your belongings before leaving the establishment.
